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Check-in: 15:30-19:00 (16:00-19:00 in areas outside Pas de la Casa).
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Check-out: until 11:00.
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Free cancellation up to 30 days before check-in through the website.
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An extra charge of up to €20 may apply for arrivals/departures outside regular hours.
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A deposit of between €100 and €400 is required upon arrival (refunded within 14 days if no damage).
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Guests must present an identity document (Government of Andorra - ROAT).
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This is a non-smoking accommodation.
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Bedding, towels and Wi-Fi included.
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Dishes must be clean and organized: the kitchen is not included in the cleaning service; and guests must take out their trash (bins are located at the bottom of the building).
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Assistance, activity organization, and discounts available.
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Respect the neighbors; noise and disruptive parties are prohibited. If the agency receives a complaint from the police, you may lose your deposit due to non-compliance with regulations (you can contact the police at +376 755 222).
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It is forbidden to bring skis and boots into the apartment as the risk of wear is too high. For those staying in buildings without lockers, we offer a solution on the slopes.
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You have 48 hours to notify us of any inventory discrepancies or existing damage so that you are not held responsible.